Airbnb plans to bake in AI features for search, discovery and support
Ever wonder how your favorite travel app might get smarter? Well, Airbnb's CEO Brian Chesky revealed they’re planning to deeply embed AI into their platform. According to Ivan Mehta writing in AI, the goal is to use large language models to make searching for stays, discovering new places, and getting support way more intuitive. So, imagine asking Airbnb a question — like, 'Find me a cozy place near the beach' — and it understands exactly what you want, even if you’re vague. What Ivan points out is that this isn’t just about making things easier; it’s about personalizing your experience on a whole new level. Airbnb aims for their AI to anticipate your needs, suggest options, and even help troubleshoot issues before you even realize there’s a problem. Now, here’s where it gets interesting — this move could totally change how we travel, making everything feel more seamless and less stressful. And get this — according to Ivan, this is just the start of Airbnb’s AI journey, so stay tuned for what’s coming next.