More than two years after Broadcom took over VMware, the virtualization company’s customers are still grappling with higher prices, uncertainty, and the challenges of reducing vendor lock-in.
Today, CloudBolt Software released a report, "The Mass Exodus That Never Was: The Squeeze Is Just Beginning," that provides insight into those struggles. CloudBolt is a hybrid cloud management platform provider that aims to identify VMware customers’ pain points so it can sell them relevant solutions. In the report, CloudBolt said it surveyed 302 IT decision-makers (director-level or higher) at North American companies with at least 1,000 employees in January. The survey is far from comprehensive, but it offers a look at the obstacles these users face.
Broadcom closed its VMware acquisition in November 2023, and last month, 88 percent of survey respondents still described the change as “disruptive.” Per the survey, the most cited drivers of disruption were price increases (named by 89 percent of respondents), followed by uncertainty about Broadcom’s plans (85 percent), support quality concerns (78 percent), Broadcom shifting VMware from perpetual licenses to subscriptions (72 percent), changes to VMware’s partner program (68 percent), and the forced bundling of products (65 percent).