We replaced our sales team with 20 AI agents—here’s what happened | Jason Lemkin (SaaStr)

January 2, 2026
We replaced our sales team with 20 AI agents—here’s what happened | Jason Lemkin (SaaStr)

So, here’s something that might blow your mind — Jason Lemkin replaced his entire sales team with 20 AI agents. And guess what? It actually worked better. According to Lenny Rachitsky in his newsletter, Lemkin didn’t just throw AI at the problem; he spent serious time fine-tuning those bots, making them smarter and more responsive than his human salespeople. Now, here's where it gets interesting — Lenny points out that choosing the right vendors and tools was critical. It’s not just about slapping AI on anything; it’s about strategic selection and setting clear goals. But the bigger takeaway? Lemkin explains how this shift makes you hyper-employable in the age of AI — think of it as future-proofing your skills. So, if you're wondering what’s next for sales or how to stay ahead of the curve, this story is a game-changer. And remember, Lenny's insights remind us that embracing AI isn’t just a tech trend — it’s a new way to work smarter.

Jason Lemkin on why he replaced his entire sales team with AI agents, how he fine-tuned them to work better than his human sales people, which vendors to choose, and how to become hyper-employable in the AI area
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